CourseKey (Attendance)

About CourseKey Integration

CourseKey is a third-party vendor specializing in recording student attendance. Campus Cafe offers an integration with CourseKey to facilitate the transfer of information between the two systems. Customers are responsible for contracting with CourseKey directly.

This process integrates courses, students, instructors and enrollments from Campus Cafe to CourseKey. As students are enrolled in courses in Campus Cafe, they will be enrolled in the corresponding CourseKey course. As instructors are assigned to courses in Campus Cafe, they will be assigned to the corresponding course in CourseKey. The process will create in CourseKey students and users who do not exist already in the system.

The process also retrieves attendance from CourseKey and imports it into the Campus Cafe attendance module.

Prerequisites

• Contact CourseKey to obtain your School IDs, Auth Keys and Time Zones for each set
• Establish course sites in Campus Cafe using STParm RCCONO
• All courses must have an associated course site in Campus Cafe

Cautions

• For a single attendance record that spans multiple days, Campus Cafe will record only the total time attended, not the days.
• Customers are discouraged from manually setting a student's individual course last day attended in Campus Cafe and instead allowing the connection to CourseKey to determine the last day attended. Manually adjusting the last day attended in Campus Cafe will delete attendance records after that date in Campus Cafe but not in CourseKey thereby creating a mismatch between systems.

Campus Cafe STParm Configuration

CourseKey Attendance Names (also known as Delivery Method or Attendance Config) must be established in Campus Cafe. Attendance Names are associated with individual Campus Cafe course sections.

1. Navigate to Admin > STParm Maintenance
2. Locate Parameter Code RGENCD to view a list of existing CourseKey attendance names
3. To add an option, in the Parameter Code box enter RGENCD
4. In the Parameter Value box enter a short code to describe the option
5. Click Add
6. In Description enter the Course Key Attendance Name as defined in CourseKey beginning with the enrollment code number.  For example, the STParm description of enrollment code 4 (which is sent to CourseKey as attendanceName) also needs to begin with a '4:'(e.g., Internship would be entered as 4:Internship).
7. In Long Description enter text to characterize the option
8. Click Save and Back
9. Repeat steps 3-8 to add additional options
10. Refresh the cache by navigating to Admin > Refresh Data Cache > reload data

Campus Cafe Web App Configuration

1. Navigate to Admin > Web App Config
2. Locate and set values for the below parameters

Campus Cafe Custom Control Configuration

1. Navigate to Admin > Custom Control Maintenance
2. Locate ProgramID CRSKEYAUTH
3. Next to CRSKEYAUTH Sequence 1, Paramater 1 click the pencil icon
4. In Parameter Value 1 box enter the Course Key Auth Key and time zone separated by two pipes || Time zone format is in the tz database format For example US/Eastern. Complete list.
5. In Parameter Value 2 box enter the Course Key School ID and course site separated by two pipes ||
6. For an additional Auth Key /School ID pairs use Parameter Value 3 (for the Auth Key and time zone) and Parameter Value 4 (for the School ID and course site). May use all available parameter values to accommodate additional pairs. Click Save (If more than five pairs are required create a Prog ID CRSKEYAUTH Seq #2. )

Configure Courses

Attendance Name

All course sections must be associated with a CourseKey Attendance Name to indicate the type of attendance. 

1. Navigate to Filters > Courses
2. Locate the desired course and click the magnifying glass next to it
3. Click the Codes tab
4. In Enrollment Code 4 choose the attendance name
5. Click Save

Hours

Blended courses must be configured with the number of synchronous and asynchronous hours.

1. Navigate to Filters > Courses
2. Locate the desired course and click the magnifying glass next to it
3. Click the Course tab
4. In Contact Hours enter the number of synchronous hours
5. In Lab Hours enter the number of asynchronous hours
6. Click Save

Manual Sync

Enrollments and course creations and changes made in Campus Cafe will be queued to send to CourseKey. To send these changes to CourseKey for processing, launch the manual sync.

Permission #1236 is required to access this function.

View number of pending changes

1. Navigate to Registrar > LMS Management
2. Click Switch to CourseKey View
3. The number next to Unprocessed Queue Entries Count indicates the number of changes waiting to sync.

Queue enrollments and send to CourseKey

You can direct Campus Cafe to send all enrollments for an entire semester or specific course or specific section to CourseKey regardless of when the students registered.

1. Navigate to Registrar > LMS Management
2. Click Switch to CourseKey View
3. In the Semester Box enter the Campus Cafe semester code (e.g. 202110)
4. Optionally, to limit the enrollments all sections of a course, in the Course box enter the full course code (e.g. MTH100)
5. Optionally, to limit the enrollments to a single section of a course, in the Section box enter the section number (e.g. 14)
6. Click Add Enrollments to API Queue

Queue courses to be created in Canvas

You can direct Campus Cafe to create all courses for an entire semester or specific course or specific section.

1. Navigate to Registrar > LMS Management
2. Click Switch to CourseKey View
3. In the Semester Box enter the Campus Cafe semester code (e.g. 202110)
4. Optionally, to limit course creations to all sections of a course, in the Course box enter the full course code (e.g. MTH100)
5. Optionally, to limit course creations to a single section of a course, in the Section box enter the section number (e.g. 14)
6. Click Add Courses to API Queue

Process all pending changes

This queue represents all changes (enrollments, changes to names, etc.) made in Campus Cafe that are waiting to be sent to CourseKey.

1. Navigate to Registrar > LMS Management
2. Click Switch to CourseKey View
3. The number next to Unprocessed Queue Entries Count indicates the number of changes waiting to sync
4. Click Click Here to Manually Run queue processor for 100 entries
5. If necessary, click Click Here to Manually Run queue processor for 100 entries again to process the next 100 entries and repeat until nothing remains in queue

Automatic Sync

After testing the connection, contact Campus Cafe support to request a near real-time connection be activated if desired. Changes made in Campus Cafe will typically update in CourseKey within a half hour.

Upon Sync Error

If a change cannot be made in CourseKey, the system will send an email to the email address listed in the Web App Config COURSEKEY_EMAIL. The email will only be sent for changes that fail. Other transactions in the queue that did not encounter issues will still process. Put another way, a single failure will not prevent other changes from processing.

Queue History Log

The queue history log shows the results of synchronization attempts between Campus Cafe and CourseKey. For example, if a student's enrollment is not transferred to CourseKey, the history log will show why.

Access the log

1. Log in to Campus Cafe
2. Navigate to Registrar > LMS Management
3. Click Queue History Log

Importing CourseKey attendance into Campus Cafe

You can direct Campus Cafe to import time attended data for all CourseKey courses that belong to the School IDs and Auth Keys that have been configured (see section Campus Cafe Custom Control).  Remember to set the import specific Campus Cafe Web Application Configurations  COURSEKEY_EXPORT_BASE_URL and COURSEKEY_EXPORT_TIME_ATTENDED_DAYS_PRIOR (see section Campus Cafe Web App Configuration).

Manual Sync

1. Navigate to Registrar > LMS Management
2. Click Switch to CourseKey View
3. Click Run Student Time Attended Import

Automatic Sync

After testing the manual sync, contact Campus Cafe support to request a scheduled import to be activated if desired. Changes made in Campus Cafe will typically update in CourseKey with a nightly import.

Upon Sync Error

The system will send an email to the email address listed in the Web App Config COURSEKEY_EMAIL, every time the import is run. The email will provide a summary of records imported as well as any errors for records that were unable to updated in Campus Cafe.