Student
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Student

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Article Summary

About Student Perspective Testing

 The following offers a basic procedure to test student interaction with Campus Café. Not all features may apply to your institution.

  1. Does the FERA message appear after log in? Should it?
  2. Can student access all desired functions from the main menu?
  3. If using custom student portal, do all links work?
  4. Password
    • Can user change his or own password? If using SSO, recommend this be disabled and replaced with a custom link to your password reset page.
  5. When registering
    • If showing a pre-registration message, is the message accurate?
    • If using advising module, can student register without advisor approval?
    • If timing to register is based on class year (freshman, sophomore, junior, senior), are those enforced?
    • If restrictions exist, are students limited to seeing courses only for their own site(s)?
    • Can student enroll in a full class? If not, does Campus Café offer to add to waitlist appear or should waitlist be turned off?
    • Can student add to a class without required prerequisites?
    • If restrictions to enroll exist by major, are those enforced?
    • If the student has a registration hold, is registration blocked? Is the ability to replace (swap) a class blocked? If applicable, is the ability to drop blocked?
  6. Class schedule
    • If a grid, do the desired columns show?
    • If a calendar, do all the days of the week classes might be held show?
  7. What biographical information can/should a student be able to update?
    • Should student be able to update email?
    • Should student be able to update address?
    • If the student has a transcript hold, is the ability to see an unofficial transcript blocked?
  8. Payments
    • Can student see bill?
    • If using an integrated payment solution, can student pay bill?
  9. Billing
    • If configured to bill in real time, is the bill generated? Is it accurate?
    • If a student drops, does the bill adjust?
  10. Documents
    • Can student upload documents to the document portal?
    • Can student upload documents to the admissions document portal?

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